Training
Your Training is Our Key Priority
Initial training is carried out face to face from our head office in Chester, with further instructional videos available to be viewed via our Intranet after the initial training period.
Due to the nature of our business, new products and ever changing technology is something we have to be prepared for, as new products reach the marketplace we will ensure you are provided with updated training material to complement your existing skills and knowledge.
A typical example of this would be the release of new models of smartphones which typically happens annually.
- Business training is also provided from head office during your induction to provide insight into the common tasks we need to perform in day to day business operations such as…
- Using the repair shop system “My Gadget Repairs”
- Ordering spare parts, returning spare parts and managing stock levels.
- Using the point of sales system for taking payments, creating invoices and viewing reports.
Gadget Refuge Certification
Ongoing support is our absolute priority and you will always have expertise available as and when needed.
E-Learning and SharePoint content
As the world of technology moves on at a rapid pace, so does the need for all of our franchisees to be up to speed with new hardware and software as it comes into the mainstream and needs to be supported or repaired. We utilise an e learning platform called Talent LMS to deliver ongoing training, as well as providing recorded guides for any relevant devices required. The recordings below are a couple of examples of this type of content, made available on an unlimited basis to all franchisees as part of the franchise package.
iPhone 11 Pro Screen Repair
This recording demonstrates the steps required to complete a common screen replacement.
Quick Assist
This recording demonstrates the steps required to provide remote IT support to a Windows 10 user, utilising the built in tool “Quick Assist”
Download Our Prospectus
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100% Government Funding Available
Intensive High Quality Training
HQ Social Media Marketing
Fast Organic Growth Year on Year
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