Virtual Tour
Follow a typical repair through the stages from start to finish
Customer engagement can come from any of the following sources, Social Media, Web, Email or Phone…
We use this engagement to triage the problem and outline to the prospective customer our repair process, before scheduling collection of the device….
Now it’s time to get hands on and complete the repair!
Once the repair is complete we will return the device to the customer, complete our admin processes and take payment for the repair. We will typically also request a customer review at this stage…
Job complete and cash in the bank! Happy franchise owner and happy customer!
